Privacy Policy

Last updated: September 5, 2026

Finde (“we”, “our”, “us”) operates the Finde platform at thefindeapp.com, a business discovery and commerce service for Ghana. This policy explains what information we collect, how we use it, and your choices.

Information we collect

Account information: name, email address, and (for businesses) phone/WhatsApp number, business name, category, and location, provided when you sign up or create a business page. If you sign in with Google, we receive your name, email, and profile picture from Google.
Business content: listings, offerings, prices, descriptions, photos, videos, and other content you add to your page.
Transaction information: when a purchase is made, we process order details (item, amount, buyer name, phone, delivery preference) and payment references. Mobile Money and card payments are processed by our payment provider, Paystack; we do not store full card numbers.
Usage information: basic analytics such as profile views and interactions, used to show businesses their performance.

How we use information

To provide and operate the platform (create pages, process orders, enable discovery).
To facilitate payments and connect buyers with businesses (including via WhatsApp links you choose to use).
To show businesses insights about their page and audience.
To communicate with you about your account, orders, and service updates.
To improve and secure the platform.

Sharing

We share information only as needed to run the service:

With Paystack to process payments.
With Supabase (our database and authentication provider) and hosting providers.
With a business when you place an order with them (they receive your order and contact details).
When required by law.

We do not sell your personal information.

Payments

Payments are handled by Paystack. Money settles directly to the business’s Mobile Money account. Finde charges a platform fee disclosed at setup. Your payment is confirmed by the payment provider, not by screenshots.

Data retention

We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations. You may request deletion of your account and associated data by contacting us.

Your choices

You can edit or remove your business content at any time from your dashboard.
You can request access to, correction of, or deletion of your personal data by emailing us.
Buyers can browse and purchase without creating an account.

Security

We use industry-standard measures (including access controls and encryption in transit) to protect your data. No system is perfectly secure, but we work to safeguard your information.

Children

Finde is not directed at children under 18. We do not knowingly collect their information.

Changes

We may update this policy. Material changes will be posted here with a new “last updated” date.

Contact

Questions or requests: findeapplication@gmail.com